Contact Us

Have a question, correction, or feedback? We'd love to hear from you. Fill out the form below and we'll respond within 24-48 hours during business days (Monday-Friday). Submissions received on weekends or holidays will be answered the following business day.

Important: PowderDash is not an emergency service. If you need urgent information about mountain conditions, lift operations, closures, or safety concerns, contact the resort directly or call 911 for emergencies. We cannot provide real-time operational updates or emergency assistance.

Company Contact Information

Company: PowderDash

Owner: Nataliia Ofitserova

Registered Address:
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ

Country: United Kingdom (England and Wales)

Please use the contact form below for all inquiries. We do not accept walk-in visits at our registered address.

Send Us a Message

* Required fields. By submitting this form, you agree to our Privacy Policy. We'll only use your email to respond to your inquiry.

What We Can Help With

✅ Questions We Can Answer

  • How to use PowderDash features
  • Clarification on content or data
  • Corrections to errors or outdated information
  • Feedback on site functionality
  • Partnership or collaboration inquiries

❌ What We Can't Help With

  • Real-time snow conditions or lift status (check resort websites)
  • Booking lift tickets or lodging (we're not a booking platform)
  • Refunds or cancellations (contact resorts or booking providers)
  • Emergency situations (call 911 or resort ski patrol)
  • Personal ski trip planning (use our guides as self-serve resources)

📞 Direct Resort Contacts

For urgent or operational questions, contact resorts directly:

⏱️ Response Time

Standard SLA: 24-48 hours on business days (Mon-Fri).
Weekends/Holidays: Responses may be delayed until the next business day.
Corrections: Urgent corrections to factual errors are prioritized and typically addressed within 24 hours.